Shipping Policy

Shipping Policy

 

Our Shipping Policy was last updated on 11.18.2024

Interpretation and Definitions

Interpretation

 

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

 

For the purposes of this Disclaimer:

 

  • "Icey Pyramid" (referred to as either "Icey Pyramid", "We", "Us" or "Our" in this Disclaimer) refers to www.iceypyramid.com
  • "Goods" refers to the items offered for sale on the Service.
  • "Orders" means a request by You to purchase Goods from Us.
  • "Service" refers to the Website.
  • "Website" refers to Icey Pyramid, accessible from www.iceypyramid.com
  • "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

Thank you for visiting and shopping at www.iceypyramid.com. The following terms and conditions constitute our Shipping Policy. 

Domestic Shipping Policy

Shipment processing times

 

▶ All Orders excluding Custom orders are processed within 1-4 business days. Orders are not shipped or delivered on weekends or holidays.

▶ If you order with Express, delivery takes 2-4 business days.

▶ Custom orders are shipped after they are ready at the factory. We use USPS on our shipments and use an agent to collect the packages. Custom deliveries take 4-7 business days.

▶ Custom & Custom Photo Pendant orders are non-refundable

▶ Grill orders non-refundable.

▶ Wear-tear products are non-refundable.


If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your Order, We will contact you via e-mail or telephone.

Shipping rates & delivery estimates

 

Shipping charges for Your Orders will be calculated and displayed at checkout.

 

  • Shipping in US Method 1 : Standard
    Shipment cost: Free
    Estimated delivery time: 4-7 business days

 

  • Shipping in US Method 2 : Express
    Shipment cost: $24.99 USD
    Estimated delivery time: 2-4 business days


  • Shipping in US Orders sent from factory : Standard
    Shipment cost: Free
    Estimated delivery time: 4-7 business days

 

  • Shipping in US Custom Orders : Standard
    Shipment cost: Free
    Estimated delivery time: 4-7 business days

 

 

Express delivery is only available for orders with delivery addresses within the continental United States. You need to let us know from chat about this.

Delivery delays can occasionally occur due to USPS high-volume.

Shipment to P.O. boxes or APO/FPO addresses

 

www.iceypyramid.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 48 hours.

Customs, Duties and Taxes

Icey Pyramid is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

Damages

Icey Pyramid is not liable for any products damaged or lost during shipping. Icey Pyramid will prepare, ship and provide a tracking number to the customer. Once the package is on the way, customer is responsible to track their packages. If you received your order damaged, please contact the shipment carrier to file a claim. All packages are insured. USPS will help you to file the claim.

Please save all packaging materials and damaged goods before filing a claim.

Icey Pyramid is not liable for missing, lost or stolen packages once tracking shows delivered. Please use the tracking number we provide to follow your order until it is delivered. Should you never receive your order, but the tracking number shows that it’s been delivered, please check with your mailman, neighbors or building manager/mail room. If you are still unable to locate the package, please reach out to your shipping provider and file a claim with your shipping provider.

 

Contact Us

If you have any questions about this Shipping Policy, you can contact us:

 

  • By visiting this page on our website: www.iceypyramid.com
  • By emailing us : iceypyramid1@gmail.com

 

Based on 4725 reviews
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Love it

This was a beautiful item it took a min to come but it was worth the wait my husband loved it

Cool lil peice

Cool lil peice I’m shoppin fasho

Sh*ts really official 😂

Man if yall want affordable iced out watches go ahead n get you one fr‼️

Shining like a disco ball ✨️ frfr

Man ice on the wrist and pass the tester. You got a customer for life

Shining like a disco ball ✨️ frfr

Man I just received my order yesterday ready for the weekend to step out right. Can't wait till the pendant comes

THIS IS THE BEST CHAIN IVE EVER HAD

BEST QUALITY HANDS DOWN BEST SHINE AND ITS HEAVY 🤝🏾

TMB

I love this so much need another one asap

Yeah Yea!!!!!

I might just cop a Platinum football 🏈 field 💯💯💯 #BUSSIN🗯👊💥💢 #GIT👆IP✔️#WITuTWITuT✅️☑️

it’s nice and worth it

its worth it it’s got nice weight

Awesome

Thank u so much it's beautiful should have got a better chain to go with it

Excellent purchase one of the best that ever made?

Look just like the pic

My man love it, He was so happy

Allah pendant

FELL IN LOVE WITH IT GETTING COMPLIMENTS LEFTV& RIGHT !! ITS DANCING NON STOP !!

Looks just like the picture shines very bright amazing piece

I was nervous at first… BUT

I thought this was a scam and I was nervous if I was ever going to get the item I picked, but this is the real deal and it’s Icey,it came in about 3 weeks, I really like my Pendant. Thanks Icey Pyramid

My custom pendant

Love my piece. Icey pyramid was the only company that was able to make this for me as everyone else said they couldn’t! Let’s Gooooooo

Iced out watch!!!

Every time I come around my city BLING BLING!!! Thanks a lot always satisfied more to come.

Money and Family

Yes we all love money and family, God should be number one and then this pendant to seal the deal! On the other hand, this pendant dancing.

Hustle or Be broke

Been my motto for years! This piece has some weight to it too! The shine is crazy!

Bling Bling

I got three pieces from here all nice , have a nice shine and Bling. Love all of them! Thanks

Bling Bling

This piece is very nice , it has a nice shine been getting compliments every time I wear it!

Bling Bling

This piece is for my wife, she loves it. And the pics are very sentimental to her. She’s been wearing it everyday since I bought it! Thanks appreciate you guys!

Pendants icy and perfect .! I will be back

I’m getting a pic pendant next with my mother on it.