Shipping Policy

Shipping Policy

 

Our Shipping Policy was last updated on 11.20.2023

Interpretation and Definitions

Interpretation

 

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

 

For the purposes of this Disclaimer:

 

  • "Icey Pyramid" (referred to as either "Icey Pyramid", "We", "Us" or "Our" in this Disclaimer) refers to www.iceypyramid.com
  • "Goods" refers to the items offered for sale on the Service.
  • "Orders" means a request by You to purchase Goods from Us.
  • "Service" refers to the Website.
  • "Website" refers to Icey Pyramid, accessible from www.iceypyramid.com
  • "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

Thank you for visiting and shopping at www.iceypyramid.com. The following terms and conditions constitute our Shipping Policy. 

Domestic Shipping Policy

Shipment processing times

 

▶ All Orders excluding Custom orders are processed within 1-4 business days. Orders are not shipped or delivered on weekends or holidays.

▶ If you order with Express, delivery takes 2-4 business days.

▶ Custom orders are shipped after they are ready at the factory. We use USPS on our shipments and use an agent to collect the packages. Custom deliveries take 4-7 business days.

▶ Custom & Custom Photo Pendant orders are non-refundable

▶ Grill orders non-refundable.

▶ Wear-tear products are non-refundable.


If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your Order, We will contact you via e-mail or telephone.

Shipping rates & delivery estimates

 

Shipping charges for Your Orders will be calculated and displayed at checkout.

 

  • Shipping in US Method 1 : Standard
    Shipment cost: Free
    Estimated delivery time: 4-7 business days

 

  • Shipping in US Method 2 : Express
    Shipment cost: $24.99 USD
    Estimated delivery time: 2-4 business days


  • Shipping in US Orders sent from factory : Standard
    Shipment cost: Free
    Estimated delivery time: 4-7 business days

 

  • Shipping in US Custom Orders : Standard
    Shipment cost: Free
    Estimated delivery time: 4-7 business days

 

 

Express delivery is only available for orders with delivery addresses within the continental United States. You need to let us know from chat about this.

Delivery delays can occasionally occur due to USPS high-volume.

Shipment to P.O. boxes or APO/FPO addresses

 

www.iceypyramid.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 48 hours.

Customs, Duties and Taxes

Icey Pyramid is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

Damages

Icey Pyramid is not liable for any products damaged or lost during shipping. Icey Pyramid will prepare, ship and provide a tracking number to the customer. Once the package is on the way, customer is responsible to track their packages. If you received your order damaged, please contact the shipment carrier to file a claim. All packages are insured. USPS will help you to file the claim.

Please save all packaging materials and damaged goods before filing a claim.

Icey Pyramid is not liable for missing, lost or stolen packages once tracking shows delivered. Please use the tracking number we provide to follow your order until it is delivered. Should you never receive your order, but the tracking number shows that it’s been delivered, please check with your mailman, neighbors or building manager/mail room. If you are still unable to locate the package, please reach out to your shipping provider and file a claim with your shipping provider.

 

Contact Us

If you have any questions about this Shipping Policy, you can contact us:

 

  • By visiting this page on our website: www.iceypyramid.com
  • By emailing us : iceypyramid1@gmail.com

 

Based on 4358 reviews
95%
(4120)
5%
(203)
1%
(30)
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(2)
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🥶🥶🥶

Shines amazing

Bracelet

I receive my bracelet on yesterday and when I say it was beautiful and hitting just right in the sun It was fry🔥🔥. The shipping was fast and time of arrival was right on time. Can’t wait to wear it and definitely will be ordering more pieces. The size I order 7 inch was just right on my arm. It was well wrap and when I open i had to test it in the sun OMG The sun had it dancing it was hitting just right. Icy Pyramids I love it 😍 Y’all go catch that drip.

Excellent

Wish it got here before my bday, but I was told about the delays. It’s definitely fire work though, definitely getting something else in the near future.

Chain fire shines everywhere 10/10

Got a lot of compliments

5/5

Beautiful piece of jewelry i will be ordering again! thank you

I loved the design of it. I have trusted this company and got great results. Thank you to iceypyramid!!

🔥🔥🔥 pendant

Mane I get so many looks and mane that pendant hard asf comments every time I wear this pendant

Nice piece

Love it.. everyone says it’s a 🔥🔥🔥pendant and where I get it from

Tuff

Tuff necklace very happy

Best gift💯

My woman loves it I surprised her with it on Valentine’s Day and she was stunned it looks so good on her

So beautiful

Was bought as a gift and did not disappoint !!

Extremely satisfied

Nothing about the details of you guys service is falsely advertised from the shocking quality of your jewelry to the elite leveled and fast process of ordering and receiving my items I am extremely thankful! I plan on ordering a lot more.

Love it will be ordering again the best I've seen and have gotten A+++++

Great

Very fast with their product and it's actually how it looks. Very happy

Dope

This is fire. The shine is crazy with little light. Definitely copping another but a different style.

Chain by far my best purchase in a while!! Worth every dime

Too icey

This came out better than I thought 🥶💎🪽

Icey ice

It’s just how you see it on the pics and videos Icey