Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Important :  To be eligible for a return, your item must be in the same condition that you received it, UNWORN or UNUSED, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Return labels are sent only for US. Icey Pyramid doesn't provide a return label for international orders. Customers who ordered from outside of US are responsible to send the package back if they like to return their purchase.

To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We use 5x microplating on our products with the highest quality of materials in this price range. You can use your product for a long time as it was the first day with the mind-free, but we want you to know that you need to pay special attention to your jewelry. The cleaner you use it, the longer you will use it. However, Icey Pyramid is not responsible for color changes and missing stones issue after a long time usage, that is, issues caused by use. That said, these orders that are caused due to excessive usage are not granted for refunds.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Based on 3855 reviews
Way 2 Icey

Now look at that shine

Very good I will order again

If you got a thick neck, I say go for 22 or 24

Soooooooooooo good!

The quality of this piece is out of this world. The weight is there, the sparkle is there, the care and quality of packaging was even top notch!

Iceyy Mane

Beautiful I'll definitely have to shop again

Trust No One pendant

Small but stand out it's icey

Love it looks real

Great piece

Came within the time they said it would, this shines bright as ever! The bail is the only thing i don’t like i paired it with a 20 mm Cuban but it keeps getting stuck, great piece

Another dope piece!!!

The shine from the baguettes in this bracelet are A1 at this point I feel I can't miss 8 for 8 Icey Pyramid never disappoints #Salute🔥🔥🔥

2 Cold❄❄❄!!!

Just a fly timepiece definitely will standout better cop U 1🧊🧊🧊

🥶 icy

🥶 icy. True to size


This piece was dope. A lot of detail in the design & the diamonds are so icy 🥶

Love it

Love the chain so much I bought 2 more I got the 20 then the 18 and 22 inch on the way now in the mail thank y’all I’m just wanting in my pendants now

Great watch!

Looks great and feels great except I wish it came with an extra link

I love my new pendant

This turned out better than I thought it would thanks Iceypyramid for the hook up 💯

Awesome quality great shine

Got this super quick and I was surprised at the quality and the shine can't wait to order something else

Custom Pendant

Great Quality Iced Out Pendant, Pretty Big & has Good Weight. Came in just 2 weeks after purchase, way earlier than I expected. Hope to shop again soon !!

Fire just like the pic

Love this drip so different 💍💎💯

It's lit

Fast delivery fire drip 🔥 still waiting on my one chain hope it comes soon ..

Luv my new piece

Luv it! Safe and quick delivery!

Custom 2 Layer Lux Design Iced Out Pendant

This bleed Icey!!! Great for the price!!! Would definitely recommend purchasing.

The watch is a birthday present. I have not given it to them..The watch is very nice. Thank you.


This set is everything you'd imagine and MORE! Its shine and shimmer are both brilliant and elegant. It has pop and flare but isn't in any way over the top! If you're looking for a dazzling ensemble that gives you a million dollar look but doesn't break the bank, order this set NOW!

Great pendants

Looks like the Pictures, great pendants.